Customer Service & Guarantee


Once you have placed your order we will phone you to go through it with you. We will only make your kitchen when you tell us you are totally confident that you have everything you need, and nothing that you don't need, to create your perfect kitchen. From the moment you give us the thumbs up we set to work. Within 10-12 weeks we will be knocking at your door with your new kitchen furniture. 


The furniture we build for you is handcrafted from exquisite natural timber. We only buy the best quality and we only use the most suitable species. So the interiors of our cupboards are finished in hardwearing oak, lacquered to give a wipeable surface. Our drawers are made from solid oak and dovetail jointed, a traditional cabinet makers joint that is immensely strong and beautiful. We only use the best Grass Dynapro drawer runners. These are made from the highest quality materials which form the best systems and excellent three way adjustability. The mechanically-synchronised movement for each rail, guarantees the high-end result that our customers require. Our hardwood doors are hung on traditional butt hinges and are held closed with wonderfully discreet, tiny, but super strong magnets. It is this attention to detail that is the hallmark of our quality. 

Our Promise to You

We are proud of what we do and when the kitchen you designed is complete we want you to be proud of it as well. In the unlikely event that anything is not manufactured to the quality we both expect we will replace it, without question.

We are only happy when you are happy.